Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pleasant rubberized body. A little small clothespin, But diagonally fastened on the phone is quite confident. The quality of optics is worse than other monocules, but good enough. An example of a photo with an increase is attached.
I loved it, it came in a short time and it turned out to be more than I expected.
It came very well I recommend I arrive sooner than expected
Nice lens, but be ready for quite a huge smudged border.
Very good product. Bought just take photo Moon and am satisfied.
Surpassed my expectations, in the photo paired with Xiaomi Mi 9ce, best removes stationary objects
Works really well both as a monocular and a phone lens
Checked with Galaxy S10 +. The result is a photograph.
Like. The favor, and interesting photos. Auditioned in hand and is very sensitive to hold the phone. Case go use very zoom, advise uzarem a tripod.
Pretty good camera lens for phones. Optical image stabilization for phones are having trouble dealing with this much zoom, so I'd say this is as much magnification as I want for a phone. Any more and you will not able to use it in a hand held fashion, and will have to resort to using it in a fixed position like on a tripod. As you can see in my pictures attached, it does a great job without much distortion. Seller shipped quickly, and arrived within expected time.
Great product and Awsome store, Highly Recommended
Amazing product, totally worth it, the images look very clear, the zoom quality is impressive, I recommend it 100%
very impressive product. fits well on my samsung s10e and it takes great photos.
I love it! It does not lose quality when making the photos. Focus well and super far. I'm going to be luxury for the concerts.
Well, the lens is good in value, I liked it if it met my expectations
The telescope is certainly huge, it's only photo from the tripod, otherwise it's smeared. And it is not desirable to get sunlight on the lens, there will be a glare, as in the photo.
Photos come out with good resolution obviously depends on the device, mine is a xaomi redni 9 and San impeccable, my partner's is a Samsung A32 and they also come out super I thought it was lower quality but I was wrong, I sincerely recommend it
Všetko super. Doba add on Slovensko 1 Mesiac. After správnom nasadení funguje yes, Ako má. (viď photograph) Predávajúceho odporúčam.
Grade A, good quality