Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
General by Ohm
Working. charging through them happens.
Amazing product, competitive price,high quality and very fast in shipping, arrived in 15 days,i highly recommend this store, thank you dear
Thank you very much for honesty, wires sooo медлявый for Samsung нотэ 9 says 6 hours, 9 hours, 12 hours⏰.
For a long time I use these cables, all children's gadgets are already with these magnets. The cable does not live for a long time all the more if the charging constantly moves from one outlet to another. If you buy then the cables need to take a few pro stock. Fast charging with these cables does not work.
The cord is excellent quality is excellent and the price agree 116 rubles checked everything works by the store recommend, with one reservation the message about the delivery was not just by itself accidentally entered the application the application and the track number did not trace received by name
The goods came 2 weeks before Kostroma. it's very fast. The whole thing. I'll check the work later.
All came quickly, the goods are working, packed well, thanks to the store! Very convenient, now the plug can not be removed from the phone!
The product is good quality arrived a little late but arrived thank you
I arrive fast and well packed. This is the fifth time I buy from this brand and for now I have not been given any faults. Good salesman.
I loved it, just like advertising, I just got it.
Super cable. the input with light, in the dark is easy to find. the goods are quality, I guarantee, I take only in this store. thanks to the store for the speed.
Usual magnetic charging with the adapter in the phone, took on the replacement of the old same magnetic charging, which motioned after 5 months, I will see when this meauknet.
All right, we have to wait how long it lasts
Type-C doesn't work. And this is the most important thing that was needed. Useless order. Not recommend
Shipment dotarła passed month szła by Lithuania to Poland and sent was from Poland to Lithuania and back not recommend any longer shipping Alior Express because is not profitable time-wait
All as the pictures and description, only the magnet is not tãaoo strong but quiet, met perfectly what I needed product great price, arrived very early, recommend
It's like the description. Installed-everything works. I advise the store!
Thank you store... Magnetic cable alien very quickly .... Before the deadline... Track tracked /// ..... The quality of the cable is good I recommend... Later I'll order from this producer... This product .... !!!!!!! Super delivery and the goods themselves ....
Bought for charging liitokala is convenient to use, I buy not the first time, it works Good!