Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The case is perfect but the keyboard protector is not the right one
I sat down well, the laptop became more massive. Delivery to Mo 2,5 weeks!
The cover is suitable, the laptop does not external spoil. The pad is in the powder, it remains on the keyboard. It is washed with a key easily, but, probably, it is necessary to wash the overlay before use. I came quickly. Seller recommend.
Excellent Product very well protected, no rayon, I'm perfect as I asked.
Excellent plastic case, everything came perfectly on MagicBook X15. Came 20 days before St. Petersburg.
Everything came up as it should. Goods good Only the packaging was damaged apparently during transportation
Good product, as seen in the publication. Super fast shipping, arrived in good condition
Goods come quickly, received in Pyaterochka plastic glide intact, the silicone pad for keyboard not much to break, the back part, make more pad, thank you, put five stars
Sat plastic well. Hold a snap. Film silicone on the muddy (матированная). Is not ideal, but by me yet. Laptop become thick and secure.
Good day. All well packed. Parcel arrived in a month. All match the description. Feedback honest so say that smell bad, hope will disappear, unfortunately the protective cover climbs. Weak magnetic. Easy to open, but overall a great cover
Case very much. Reserved for Honor Magic 15, all came, afraid that will not work. Order came in the suburbs for 12 days. The computer is pleasant to the touch, opens with ease, afraid only, that can be heated
Great cover. Thinking that it is silicone. But it is made of hard plastic. Looks great. Package is intact, in case no scratches or cracks. The store sent the goods fast track. Recommend to buy!
Ordered 09.04.22. arrived in ekb 25.04.22. the cover took on honor MagicBook x15 went well. Pros: hard, light, rubber legs. Cons: 1) the grille of the cover covers each second vent (and speakers). 2). The cover sets up static electricity and strongly pulls dust. took for 937r. In general, not bad if the file is refined.
Came to Moscow in 10 days! It's just mega-fast, the package is a regular package, but everything went to integrity and safety. Thank you very much, the quality for this money is just excellent, sat down like a glove. Seller recommend.
Super Good and meets everything expected. It comes early, even better.
Happy with this product. Super quality. I recommend.
Not fast delivery, did not fit within the deadline. Packing with damage that caused fear in order integrity. But everything is fine, everything is intact, without damage. On the laptop the village is excellent. All technological holes are not closed, all in their places. Took for Huawei MateBook 14 (2021)
Took on MagicBook 14. The cover came quickly. Weeks for 1,5-2. It looks beautiful, the camera on the phone does not transmit it. Everything came up, everything is for sure. Worth your money. Sits cover tightly. The cover on the screen even hard to climb. But the pad on the keyboard is strange. Either just bullshit, in fact, or I use it incorrectly. I advise the goods, I did not communicate with the store.
The cover approached, came earlier than it should have been. Thank you store!
It arrived faster than I expected, love the product! It suits my laptop well, I recommend buying from this store.