Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Covers are satisfied, very good quality, odorless.
Excellent communication with the store, responded positively and celermente, recommended.
Very fast delivery. the quality of the cover is very good, the Hyundai Sonata came perfectly.
Top grade! Respect and its product. All the advice!
It have state using for a while and the quality is excellent. Good size and order arrived early
Excellent quality, do not take the, store recommend the бмм X1 fell rules.
Very high quality material. Exactly what l wanted. Thanks a lot
Excellent I liked a lot and easy installation
Perfect Very good… The store is wonderful… Send very fast Thank Danke
Very beautiful and wonderful But I thought there were two. I only got one.
Excellent covers. Straight, 5 +. On Nissan Horn sat perfectly. I took it on the back seat. Now I will order and front. I have a salon of sand color, they fit perfectly. And the Mount is much more convenient than I had on the previous ones. In general, I highly recommend. Delivery to kiev-3 weeks to new mail.
Very cool covers. Approached perfectly on the Mercedes V-class. Very fast delivery. Exact description. Seller recommend.
Capes correspond to the description and very good quality, the store and I recommend it.
Quickly and all pts qualitatively .... clearly sat on Logan... Thank you.
The order is received, packed perfectly. all as promised. day let lie, straightening... thank you!!!
Got a second seat on the passage. Well set. Comfortable. For the summer is not very. Won't live long.
Nice capes. A little did not come up with slits for the belt, but over time it will become smooth. Recommend
Quickly came the parcel, well packed covers. On the Peugeot 301 sidushki, sat perfectly.
Great case. Just went to my game chair. Took for him