Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping and delivery, good.
Very practical and functional, works well.
first on buying online, received the item within 21 days its great fast shipping. fast charging and support data share as described. just one thing that I told the store to bubble wrap it cus it transports long, but it just arrived with only the package. it didn't damage anyway. thank you, best seller highly recommend
All as in the description. Delivery to the Kemerovo region about a month.
June days per order. July days arrival. Cheap price Rainbow Castle with purchase. Still use the saw but well please.
Excellent, product same as publication fast delivery. I will definitely buy again
The product is very good, of great quality. The magnet works perfectly by making contact instantly. Perhaps if the store had more communication it would be better. However it is completely worth it. I'll buy more again. I recommend it!
The product corresponds to the description quality good everything works for everyone I advise the store Thank you.
High speed charging dock being well Product Wholesale high grade and solidifies etc.. By the way I'm different animal Gran products and compatible line aluminum and bought the quesion shape with this exact same day size smaller iPhone compatible Ian Busin. Korea felines purchasing agent and error not the ~~
All good. High quality. Monitored. Fast charging support. Suggest items and store.
Thank you very much for the product. I'm happy with him
Product as AD, good quality. The magnet is very strong.
New order for my kids. Seller very professional who canceled my 1st order to my request for receive coupon. Free combined in 19 days. I recommend
Is perfect can't wait to use it with my new phone
Good all three arrive sent combined
The usual date is a cable, the magnet sticks very hard, the tip from the phone is twitched, keep it in mind, otherwise everything is fine.
The cable came quickly enough!! Connector included!
Excellent wire for charging your smartphone. Quality is good, the magnet is excellent, charging is fast. I recommend to everyone, the cable came quickly, well packed. Seller good.
Fast shipping and well packed. As described. Fit and hold well. Very good magnetism. Works perfectly. I'm very happy with my purchase and I will order again. I recommend this product and this store. Thank you very much ❣
Great product fast access I would recommend a suitable price