Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
First time buy fits this brand quality excellent workmanship have not tested but so testing back to give my opinion.
Excellent Qaulity, Fast Shipping. Love it, Seller highly recommended
The display is brighter and bigger than the HOCO and WOTOBEUS LED cables that I have. Very secure connector making a satisfying click. The cable is kind of stiff and thick. My only complaint is that a color other than black is not available for 2m+ lengths. I already have enough black cables and would have liked another color.
Functions well, although I’ve never seen it stay at 100W even after pairing it with a 100W charger (it fluctuates between numbers), but when charging a lower-powered battery it holds consistently and shows accurate readout.
Excellent Product of quality nice and Tough excellent screen to see the amount of energy with which it is charging, suitable delivery time
Wire the kind of very high quality. Shipping to Novosibirsk fast. Thank you!
Nice to know what effect I’m charging with. Works great.
Charging 2.0 very fast very satisfied
It looks good; I'll try it soon.
Looks fine and worked. I will use for many devices hope it last a lot .
Great wire. Fast shipment.
Seems nice quality for the price
All right, but warm up a little.
Delivery is just lightning. It's all over for a week. Quality top. Worth your money
Packaging was damaged but item is working fine.
I came with a slightly pinched box. Before that, I had the same cable from macdodo. this one in turn is thicker and trust causes more! everything works!
Cool cable, manufactured qualitatively, functions. We'll keep tearing. Got there quickly.
The cable is good, delivery on time, everything works. The only thing, the box was a little crumpled
Great quality super fast shipping recommended store
Good quality with consomation display